Hotel Safety Procedures


We’re taking all COVID-19 safety precautions seriously and are officially registered with the NSW Government as a COVID safe business.⠀


  • On arrival, rooms have will be completely sanitised, including all linen and towels
  • All rooms are left out-of-service for at least 24 hours between guests
  • Guests are able to opt in to either ‘safety aware service’, where rooms are cleaned by staff wearing PPE equipment, or ‘service free’ to ensure that no one enters the room
  • Sanitiser is in all public areas and available in-rooms
  • 24-hour room service delivered to your front door
  • Our team will ensure all guests are contacted before their arrival, should there be any special requirements or requests


As you may be aware the Australian Federal Government and New South Wales state government are enforcing new measures on social distancing in order to slow the spread of Covid-19. This will see restrictions on amenities as well as the closure of all licensed areas within hotels.


Please be advised that, abiding by these rules and in order to continue to do our bit in this difficult time, we have closed The Rooftop bar, the swimming pool area as well as the gym.


Room Service


We are currently offering limited room service, however there are numerous restaurants within the vicinity of the hotel that are open to offer a take-away service. Breakfast can be ordered as takeaway from A1 Canteen and limited seats are available to dine in the venue.


The Clare Bar Procedures


As of June 1, in line with stage two eased restrictions, The Clare bar will reopen from 2pm daily. The following conditions of entry will be taken by the venue to ensure safe social distancing and can be found at each entrance.


  • If you are feeling unwell please refrain from entering the venue
  • Maximum capacity 30 people indoors
  • Please sanitise your hands when entering the premises
  • Anyone entering the premises must be signed up to the Covidsafe app and provide contact details to receive service
  • Patrons must practice social distancing and respect other guests
  • Patrons must be seated
  • No cash payments


Restaurant Procedures


A1 Canteen and Automata are currently operating according to government safety guidelines. To find out more information related to each specific restaurant, head over to their websites.


As always, the team will be able to assist with any questions and requests, we’re here to help and if you feel we can assist you in any way or form to feel safer or more comfortable, please be sure to let us know.


Stay safe!